Privacy Policy

Last Updated: June 2026

1. Introduction

This Privacy Policy explains how GEM Air Quality Ltd ("we", "our", or "us") collects, uses, stores, and protects your personal information when you use our website.

By using our website, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We collect the following information when you request access to downloadable resources on our website:

  • Email address
  • Any additional information you voluntarily provide through forms on our website

We may also collect anonymous website usage data through analytics technologies as described in our Cookie Policy.

3. How We Use Your Information

We use your email address to:

  • Deliver the requested downloadable resource
  • Communicate important information relating to the resource you requested

By requesting the downloadable resource, you agree to receive occasional emails about our products, services, updates, and related content. You may unsubscribe at any time by contacting us using the details below.

4. Legal Basis for Processing

Where applicable under data protection laws, we process your personal information based on:

  • Your consent
  • Our legitimate business interests in providing and improving our services
  • Compliance with legal obligations

5. Data Retention

We retain your email address only for as long as necessary to fulfil the purposes described in this Privacy Policy or as required by law.

You may request deletion of your personal information at any time by contacting us using the details below.

6. Data Sharing

We do not sell or share your personal information.

7. Data Security

We take reasonable technical and organizational measures to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the internet is completely secure.

8. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Withdraw consent
  • Object to certain processing activities
  • Request a copy of your data

To exercise these rights, contact us using the information below.

9. Third-Party Services

Our website may use third-party services, including analytics, email delivery, and hosting providers. These services may process information in accordance with their own privacy policies.

10. Contact Information

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact:

GEM Air Quality Ltd
info@gemairquality.co.uk
Union House, 111 New Union Street, Coventry, CV1 2NT

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.